Status
Use this page to check the current status of our services.
If there are no outages, and you are seeing "pending" on your messages. There is usually a queue of messages going out, ask for your patience while we deal with backlogs.
2:31pm 24/05/2024 NZT - services active
All pending SMS messages today have not been sent. Please resend anything still remaining in "pending" today
7:30am 24/05/2024 NZT - services down
We are investigating the issue
07:25pm 22/05/2024 NZT - services active
All pending SMS messages have gone out. If you are seeing "pending" from messages attempted late at night on the 21st May or messages prior to this update on the 22nd May, then unfortunately that data is lost and you'll need to resend those messages.
06:55pm 22/05/2024 NZT - services active
Our service provider has come back to us an assured us that the issue is resolved. We will continue to monitor and provide updates.
05:30pm 22/05/2024 NZT - services down
Our service provider has failed yet again, we are continuing to work with them to fix the problem. We will update this page. We appreciate your patience
04:48pm 22/05/2024 NZT - services active
We have managed to recover 50% of the data that was lost. You will see some messages deliver over the next hour
04:40pm 22/05/2024 NZT - services active
Services are back up and running. Currently we are fully operational. We will continue to monitor services.
04:39pm 22/05/2024 NZT - services down
One of our service providers had scheduled maintenance as well as service failures in the last 24 hours. This caused a glitch/problem with our workflows and we lost around 1000 messages. If you are seeing "pending" from messages attempted late at night on the 21st May or messages prior to this update on the 22nd May, then unfortunately that data is lost and you'll need to resend those messages.