Send automatic SMS for business. Built for New Zealand.
KiwiTxt is the business text messaging platform for NZ small businesses and agencies. Send bulk SMS campaigns, automated booking reminders, missed call text backs and instant lead replies, then chat with customers in real time with two-way SMS.
A better way to engage with your customers.
One SMS platform for marketing, reminders, event promotion, booking confirmations, surveys, loyalty programmes and lead follow-up. Tap a feature to jump to the details.
Two-Way SMS
Real-time text conversations with customers, both ways.
Learn moreBulk SMS
Send SMS marketing campaigns to your whole list at once.
Learn moreBooking SMS
Automatic appointment reminders that cut no-shows.
Learn moreMissed Call Text Back
Instantly text callers you couldn't answer.
Learn moreLead SMS & Auto Respond
Reply to web enquiries in seconds, automatically.
Learn moreSMS CRM & Follow-ups
Automated lead funnels that nurture prospects to sale.
Learn moreConversation AI
AI that collects customer info without your staff.
Learn moreContact List
Upload, tag and manage every customer in one place.
Learn moreSMS Templates
Ready-to-send review, feedback and loyalty texts.
Learn moreTwo-way SMS that turns texts into conversations.
Business texting shouldn't be a one-way broadcast. With KiwiTxt two-way SMS, every message you send reaches your customer instantly, and they can reply straight back. Customers ask questions, confirm appointments and respond to offers in the channel they already check most: their text messages.
- Instant delivery, real-time replies. SMS is read in minutes, not days, so you get answers faster than email or voicemail.
- Every conversation in one inbox. See the full text history with each customer so anyone on your team can pick up the thread.
- Customers reach you as easily as you reach them. No apps to download and no portals to log in to. Just text.
- Built for NZ small businesses. The first SMS solution designed specifically for small businesses in New Zealand.
Bulk SMS marketing that gets read.
Reach your whole customer base in one send. KiwiTxt bulk SMS lets you select multiple contacts, write your message, and send one SMS campaign to everyone at once. It's perfect for promotional offers, product launches, event invites and time-sensitive updates that can't wait in an inbox.
- Select, write, send. Pick multiple contacts and choose SMS, and KiwiTxt treats it as a bulk text message send automatically.
- Target with tags. Send SMS campaigns to a tagged segment, such as VIPs, past clients or a single location, instead of everyone.
- Replies come back to you. Because it's two-way, customers can reply to a bulk text and you can keep the conversation going one-to-one.
- Opt-out ready. Add "Reply STOP to opt out" to marketing texts to meet NZ's Unsolicited Electronic Messages Act 2007.
New SMS campaign Bulk send
Ready to text your customers?
14-day free trial. No contracts, cancel any time.
Appointment reminder SMS that cut no-shows.
Every missed appointment is lost revenue. KiwiTxt sends automatic booking confirmations and appointment reminder texts so customers turn up on time, or let you know early enough to fill the slot. Set it once and every booking gets a reminder without anyone lifting a finger.
- Automatic booking confirmations. Customers get an SMS the moment they book, so they know it's locked in.
- Scheduled appointment reminders. A timely text before the appointment reduces no-shows and last-minute cancellations.
- Confirm or reschedule by reply. Two-way SMS lets customers reply YES to confirm or ask to move their booking.
- Service reminders that bring people back. Prompt customers when it's time for their next visit, check-up or WOF.
Missed call text back: never lose a lead to voicemail.
When you're on a job, with a client or simply busy, unanswered calls usually mean lost customers who ring the next business on Google. KiwiTxt missed call text back automatically sends an SMS to anyone you couldn't answer, so the conversation keeps going until you're free.
- Automatic SMS when you're busy. Callers get a text within moments of the missed call.
- Your message, your way. Fully customisable content. Point callers to your online booking page or let them know you'll call back.
- One-off setup. Configure it once and it works on every missed call from then on.
- Turns into a two-way chat. Callers can reply with what they need, so you call back ready to help.
Instant lead SMS replies, and the first business to respond wins.
Speed to lead matters. KiwiTxt automatically texts new enquiries the moment a website form is submitted, acknowledging the lead, building trust and keeping them warm before a competitor gets in. Set your workflow once and KiwiTxt handles the rest of the interaction.
- Auto-reply to web forms. Instantly respond to online bookings, contact forms and general product enquiries.
- Welcome SMS for new customers. Greet every new sign-up or customer with a friendly text.
- Instant lead alerts. Know the moment a new lead arrives so you can follow up fast.
- Higher conversion. Leads who hear back in seconds are far more likely to book than leads who wait hours.
SMS CRM with automated follow-ups and lead funnels.
Most sales are lost in the follow-up. KiwiTxt combines SMS with CRM workflows so prospects are nurtured automatically, from first enquiry to paying customer. Build lead funnels that send the right text at the right time, and stop leads going cold.
- Automated SMS follow-up sequences. Schedule a series of texts that move each lead toward a booking or sale.
- Lead funnels that run themselves. Capture, nurture and convert without manual chasing.
- Customer journeys by tag. Different follow-ups for new leads, quotes sent and past customers.
- Marketing at scale for agencies. Run SMS workflows across many clients from one platform.
Lead follow-up workflow Active
Conversation AI: an SMS assistant that never clocks off.
Let AI handle the back-and-forth. KiwiTxt Conversation AI chats with customers over SMS to gather the information you need, such as names, job details, preferred times and requirements, without tying up your staff. Your team steps in when the lead is qualified and ready.
- AI-powered SMS replies. Natural text conversations that collect the details you'd normally ask for on the phone.
- No staff time required. Info gathering happens automatically, day or night.
- Qualified leads, ready to go. Pick up the conversation with everything you need already in hand.
- Works with two-way SMS. Customers just text. They don't need to fill in another form.
SMS contact management made simple.
Your customer list is your most valuable marketing asset. KiwiTxt keeps every contact in one organised list. Upload your existing customers, add tags and text anyone in seconds by name or number.
- Upload contacts in bulk. Bring your existing customer list straight into KiwiTxt.
- Optional tags for segmentation. Group customers by service, location, status or anything you like.
- Text anyone fast. Select a customer by name or phone number to send an SMS instantly.
- Manage it all from the Contact tab. Edit, organise and keep your SMS list clean.
Contacts 1,732 total
Ready-made SMS templates for reviews, feedback and loyalty.
Don't start from a blank screen. KiwiTxt includes proven text message templates you can send in seconds to win more Google reviews, collect customer feedback and keep loyal customers coming back. Every template includes an opt-out line.
- Review request SMS. Ask recent buyers to rate their experience and drive more Google reviews.
- Customer feedback texts. First impressions from new customers and satisfaction checks on new purchases.
- Loyalty check-ins. Thank long-term customers and keep the relationship warm.
- Product and service input. Gather ideas from customers before your next update.
- Social and review thank-yous. Thank people who mentioned you online or left a review.
Increase your company sales.
Everything you need to start texting customers today, whether you're a sole trader or an agency managing hundreds of clients.
Easy integration
Quick to set up and connect, so you see results fast.
Flexible features
Plans that suit small businesses through to agencies with hundreds of clients.
Professional services
A trained, friendly NZ support team ready to help.
Competitive prices
A range of SMS pricing options with no lock-in contracts.
Two-way SMS for every NZ small business.
From the gym down the road to the local pharmacy, KiwiTxt helps service businesses fill their books and keep customers coming back.
Gyms & fitness
Class reminders, membership renewals, PT booking confirmations and re-engagement texts for lapsed members.
Chiropractors
Appointment reminders, recall SMS for follow-up adjustments and review requests after treatment.
Mechanics
WOF and service due reminders, "your car is ready" texts and quote approvals by reply.
Pharmacies
Prescription-ready notifications, repeat reminders and two-way SMS for customer questions.
Physiotherapy
Booking confirmations, appointment reminders that reduce no-shows and post-treatment check-ins.
Massage therapists
Booking reminders, last-minute availability blasts and loyalty texts for regular clients.
Own an SMS marketing business in your region.
A licensed territory, not a job. Get exclusive rights to sell KiwiTxt in your town or region with a ready-built platform that's already selling to businesses across New Zealand. You own the customer relationships, set your own prices and keep what you earn.
What you get as a KiwiTxt licensee
- An exclusive territory. Your area is locked in by postcode, and no other licensee can sell there.
- Full pricing control. Set your own retail prices, with no revenue cap and no royalties.
- A proven product. The KiwiTxt two-way SMS and bulk SMS platform is already running for NZ businesses.
- Your own branded territory page. Edit it any time from your portal.
- Sales resources and an optional marketing service to help you sign your first customers.
- Training and support whenever you need it.
Licensee portalExample
KiwiTxt territory licence
- Exclusive territory locked by postcode
- Set your own prices, no revenue cap
- No hidden costs, no surprise royalties
- Ready-built platform, already selling
Typical franchise
- Large upfront entry cost
- Ongoing royalties on revenue
- Pricing set by head office
- Long fit-out and launch time
How to become a licensee
Choose a territory
Pick a city or regional territory that fits your budget and goals.
Register & secure it
Pay the $700 setup fee and your annual licence to lock it in.
Sign up customers
Use your branded page, sales resources and optional marketing service.
Run & grow
Set prices, manage customers in your portal and grow at your own pace.
Available territories
A sample of open territories. New territories are added regularly.
| Territory | Type | Population | Annual licence |
|---|---|---|---|
| Hamilton North | City | 174,741* | $1,500/yr |
| Tauranga West | City | 152,844* | $1,500/yr |
| Coromandel | Non-city | 31,995 | $1,000/yr |
| Matamata-Piako | Non-city | 37,098 | $1,000/yr |
| Taupō / Tūrangi | Non-city | 40,296 | $1,000/yr |
Population: Stats NZ 2023 Census (district totals; *whole-city total, the territory covers part of the city). Plus a one-off $700 setup fee. Check the live list for current availability.
Why people believe in us.
"KiwiTxt's two-way SMS has transformed how we engage customers across New Zealand."
"Fast and efficient. Since switching to KiwiTxt our response rates have gone up."
"A perfect fit for NZ businesses. It's streamlined how we interact with our customers."
"The only solution like it in New Zealand, and our engagement has improved because of it."
Bulk SMS & two-way SMS questions.
What is two-way SMS?
Two-way SMS lets your business send text messages to customers and receive their replies, so you can have real conversations by text. Customers can confirm bookings, ask questions or respond to offers simply by replying.
What is bulk SMS and how does it work in KiwiTxt?
Bulk SMS means sending one text message to many contacts at once. In KiwiTxt you select multiple contacts (or a tag), write your message and choose SMS. It's sent as a bulk campaign, ideal for promotions, events and urgent updates.
Can KiwiTxt send automatic appointment reminders?
Yes. Booking SMS sends automatic confirmations and appointment reminder texts to help reduce no-shows, and customers can reply to confirm or reschedule.
What is missed call text back?
When you can't answer the phone, KiwiTxt automatically texts the caller with a customisable message, such as a link to book online or a note that you'll call back. It needs a one-off setup.
Is there a free trial?
Yes. KiwiTxt comes with a 14-day free trial. There are no contracts and you can cancel at any time.
Do I need to include an opt-out in marketing texts?
In New Zealand, commercial electronic messages must include a functional unsubscribe option under the Unsolicited Electronic Messages Act 2007. KiwiTxt templates include a "Reply STOP to opt out" line.
How do I own a KiwiTxt territory?
Choose an available territory, register and pay the one-off $700 setup fee plus the annual licence (from $1,000/yr), then sign up local businesses at your own prices. Your territory is exclusive, locked in by postcode.
Is KiwiTxt suitable for marketing agencies?
Yes. KiwiTxt has flexible plans for small businesses through to agencies with hundreds of clients, and supports SMS marketing at scale.
Start texting your customers today.
Two-way SMS, bulk SMS, booking reminders, missed call text back and more, all in one NZ platform. Cancel any time.
Contact us.
Leave us your info and we'll get back to you.
- [email protected]
- Book a free demo on Zoom
- Watch the KiwiTxt video
- Own a KiwiTxt territory
- Existing customer? Log in